Blogs: 0 (Add) Vehicle: 1995 Ford Ranger XLT Joined: Oct 2005 Member # 361 From: AURORA il Visit Gallery
Posted - July 5 2008 : 3:05p
I recently bent one of my tie rods and replaced them. Took my truck to the alignment shop and got it aligned as close to specs as possible. The put this MOOG part number K8984 caster/camber sleeve on. I was driving home to get to the local fireworks display and while on the highway I heard a piece of metal bounce around in the engine bay. Then my steering was out of wack, got it home THANK GOD and looked to see what it might have been. I noticed that the new camber adjuster was missing on the drivers side but the pass side one is still there. I have had this truck bagged for three years with no problems. AM I right in saying that sleeve should not have come out. I dont play with the switches 24/7 but I had the stock camber adj for over 5 years with no problems.
Should the shop have to replace the sleeve since it was just replaced on Monday of this week?
Sorry for the rant but I am pissed that this is happening
Blogs: 0 (Add) Vehicle: Truck? What truck? Joined: May 2005 Member # 9 From: Over yonder WA Visit Gallery
Posted
- July 5 2008 : 5:11p
Yes - go back and talk nicely to them. You might want to play up the fact that you actually made it home. (had to call a friend because the truck was all over the road, almost hit the curb, almost hit a woman on the sidewalk, nearly ran it into a ditch and rolled over, etc.)
But tell them you're upset and you want it taken care of correctly this time. Don't raise your voice - be calm. Ask for the manager's business card and then ask for the owner's phone number.
Blogs: 0 (Add) Vehicle: 2005 King Ranch F-150 Joined: Oct 2005 Member # 374 From: WillowSpring NC Visit Gallery
Posted
- July 5 2008 : 5:28p
What Tom said.
There is no excuse for that adjuster to fall out. If they blame it on your suspension system, they should have declined to do the job since the suspension system was in place before they did their thing.
If you approach the situation as Tom describes, they should take of the problem.